Politique de confidentialité

Politique de confidentialité de LP

Louisiana-Pacific Corporation (LP) prend au sérieux votre vie privée. Nous accordons une grande importante aux relations avec nos clients et ceux qui visitent notre site, c'est pourquoi aucun renseignement personnel ne sera vendu ou partagé à des organisations en-dehors de LP et ses filiales, sociétés affiliées et représentants, sauf si la loi l'exige ou tel que signifié avant la collecte des renseignements.

LP may use or disclose the personal information collected for one or more of the following business purposes:

  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns, monitor and improve our responses.
  • To better understand your purchasing habits and needs.
  • To help us understand how we can improve our websites, products and services.
  • To inform you about special promotions or contact you to ask for your opinion or willingness to participate in certain events.

Pour certaines promotions ou demandes de produits, nous pouvons partager vos renseignements avec un représentant externe pour le traitement des commandes dans le seul but de traiter votre commande. Ces sociétés sont soigneusement sélectionnées par LP et prennent également au sérieux la protection de vos renseignements personnels.

  

How Personal Information is Collected

Information Collected Automatically

Some information is automatically received and sometimes collected when you visit our website. This information may include some or all of the following items: the name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider; the type and version of Internet browser software you use and your operating system; the date and time you access our site, the length of your stay and the specific pages, images, video or forms that you access while visiting the site; the Internet address of the website from which you linked directly to our website, and if applicable, the search engine that referred you and any search strings or phrases that you entered into the search engine to find this site; and demographic information concerning the country of origin of your computer and the language(s) used by it.

We use this information to monitor the usage of our website, assess its performance, ensure technological compatibility with your computer, understand the relative importance of the information provided on our website and conduct statistical analyses on visitors' usage patterns and other aggregated data. We also want to better understand the interests of our users in order to customize the user experience on the website and/or other sites users may visit.

 

Information Collected via Cookies

Afin d'améliorer votre visite sur nos sites, nous pouvons utiliser des « témoins » pour obtenir des renseignements non personnels. Les témoins sont des fichiers d'informations que votre navigateur place sur votre ordinateur lorsque vous visitez un site Web. The use of cookies is a standard practice among websites to collect or track information about your activities while using our Website. We may aggregate this data to analyze the viewing habits of our site visitors such as date/time of visits, pages viewed, time spent on site, and the website visited just before and after a visit to our site - But it will not be associated with any personal identifiable data. Par ailleurs, pour certains utilisateurs inscrits aux services et produits proposés, le site Web de LP peut générer des témoins enregistrés par leur ordinateur afin de contourner les fonctions de connexion lors de visites ultérieures sur le site Web de LP.

You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placements. If you refuse cookies, there may be parts of our website that may not function properly.

 

Information Collected Using Pixel Tags

Pixel Tags are transparent graphical images placed on a website. We use these items on our website to permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

Social Media Pages

We operate social media pages on third-party networks. When you visit our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

 

Information You May Actively Submit Through Our Website

For most of the browsing on our website, we neither require nor collect "User Information" (for example, your name, address, phone number, e-mail address). You can browse our Website and take as much time as you want to review our services without having to submit such User Information. In the following instances, however, we do need you to actively submit User Information when: (1) you want to contact us via electronic means or website submission; (2) you enter a contest or sweepstakes; or (3) you join our customer loyalty programs and/or email lists. E-mail or other forms of electronic communication, including website submission, are not ever fully secure or error-free. Therefore, we cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.

  

Protection des renseignements personnels

La confidentialité a toujours été importante pour LP. Nous utilisons des techniques et des procédures de gestion appropriées afin de protéger vos renseignements personnels et empêcher leur divulgation en dehors de LP. Seules les personnes autorisées par LP auront accès à vos renseignements personnels.

En plus de porter une attention particulière aux renseignements que vous partagez et avec qui vous les partagez, nous recommandons à ceux qui fournissent des renseignements personnels à conserver de saines habitudes en matière de sécurité. Cela comprend la protection et la modification régulière de vos mots de passe, l'utilisation d'une protection antivirus, vous déconnecter lorsque vous avez fini d'utiliser votre ordinateur et l'utilisation de programmes de cryptage de fichiers ou de courriels.

  

California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) and certain other states provide their residents with rights to receive certain disclosures regarding the collection, use, and sharing of personal information. If you are a California resident, under the California Consumer Privacy Act, effective January 1, 2020, you have the right to request:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • The business or commercial purpose of collecting or selling personal information;
  • The categories of third parties with whom we share or sell personal information;
  • The categories of personal information about you that we have sold (if applicable); and
  • The specific pieces of personal information we have collected about you.

Additionally, you have the right to request deletion of your personal information, the right to opt out of the sale of your information (if applicable) and the right not to be discriminated against for exercising any of your CCPA rights.

To make a CCPA request, please follow the instructions described above under “Managing Your Information.” In addition to reaching us via the contact information set forth above, you may submit your request using our website form located at https://lpcorp.com/about-lp/about/contact-us. Our toll-free number is 1-888-820-0325.

 

Requesting and Managing Your Information

LP is committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your information and the right to opt out of the sale of your Information (if applicable) or the receipt of future Marketing Communications. Nous ferons tous les efforts raisonnables pour enquêter et corriger les problèmes rapidement.

If you would like to make a request, cancel your account or request we delete or no longer use your account information, you may:

  • Send an e-mail with your request and current contact information to: webmaster@lpcorp.com
  • Call us at 1-888-820-0325
  • Send a request in writing with your current contact information to:
    LP Corporate IT (Attn: Webmaster)
    805 SW Broadway, Suite 900
    Portland, OR 97205

We will take appropriate steps to implement your request, however due to production, mailing and system timelines, it may take up to 10 business days for e-mails or 30 calendar days for mail. Until that change takes effect, you may still receive or not receive Marketing Communications from us.

You may also “opt out” of receiving Marketing Communications from us by clicking on the “unsubscribe” link on the communication.

You may be able to disable Cookies through your browser settings, but if you delete or disable cookies, you may experience interruptions or limited functionality in certain areas of the website.

 

Modifications à cette politique de confidentialité

LP se réserve le droit de modifier ou d'abandonner cette politique protection de la vie privée sur Internet à sa discrétion. Veuillez consulter régulièrement cette section de la politique pour les mises à jour des informations.